Rentdesk helps owners and tenants connect better

startupinspire
3 min readJul 10, 2020

Landlords hate rental agents. Rental agents hate tenants. Tenants hate landlords. It could be said the same the other way around too.

It doesn’t have to be this way.

Based in Sydney, Australia, Proptech startup Rendesk wants this to change.

Managing a rental property is not an easy task.Part of the managing a rental property is manual and repetitive, like banking rent payments, while another part requires expert judgement, for example, determining how to handle a particular tenant request.

Unless you’re a professional, it’s a lot to handle, it would be too much stress. That’s why, most landlords hire a rental agent.

A rental agent manages the end-to-end process. The agent is responsible for marketing the property, collecting rent, maintaining the property, and handling tenant requests.

However, it comes at a high cost. On the high end, it could be up to 10% of rent in addition to leasing and advertising costs.

It might not even be the best way. A typical rental agent is busy managing hundreds of properties at the same time. Are they really going to be providing a great service?

For the team at Rentdesk, managing a rental property boils down to delivering great service and getting the most out of a property.

Rentdesk offers a self-managed rental platform that automates manual processes to remove tedious work. No more manually logging into bank accounts and updating the rental ledger.

Thoughtfully applied AI properly advises property owners on key decisions, incorporating local rules and regulations, ensuring owners never have to worry about breaching some obscure rule.

Property analytics are generated based on public and commercial statistics to enable landlords to monitor and benchmark performance.

Maintenance requests are managed through the platform, with pre-vetted tradespersons available to assist.For property owners that don’t have an existing tenant, Rentdesk helps landlords find one too.

Owners can list their rental property directly on multiple real estate portals in one go. Once the listing is published, prospective tenants communicate with the owner through the platform.

Leads can be captured at property open house inspections using the check in app.Tenants submit applications online for the owner to review, with functionality for owners to screen tenants.

Once owners have decided on a tenant, Rentdesk guides owners and tenants to setup their lease. All processes are digitised, meaning there’s no printing, scanning, or faxing to get a lease set up.

With Rentdesk taking away tedious and complex tasks, owners can focus on what’s important — connecting with tenants. A simple check in can help uncover some information and help the owner make better decisions.

As Rentdesk automates laborious tasks, the cost of Rentdesk is a fraction of a rental agent. Landlords benefit by using the savings to maintain their property better and price their property more competitively, while leaving more in their pocket.

Of course, Rentdesk does not suit all owners.

Property investors that want to see their investment property as a financial asset as simply revenue and expense within a portfolio of other financial assets might be better suited to hiring a rental agent.

Owners that are excited about be involved in the process and are happy to put in a bit of effort to boost their property’s performance will surely benefit from Rentdesk.

original article
https://www.startupinspire.com/blog/rentdesk-helps-owners-and-tenants-connect-better

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